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Shipping Information

Shipping Information

Please Note: Coolstuffcheap.com reserves the right to change the selected shipping method on an order at no additional cost to you.

How do I qualify for Smart Saver Free Ground Shipping?

  • 1. Place over $69 of eligible products in your Shopping Cart. Note: Eligible items will display Eligible for Smart Saver Free Ground Shipping on qualified online orders over $69 under the Add to cart button.

    2. Proceed to checkout.

    3. Ship your items in a single order to a single U.S. address within the 48 contiguous states.

    4. Select FEDEX Ground Shipping for Home or FEDEX Ground Shipping for Business as your shipping method.

    5. Place your order today online today, and enjoy your Smart Saver Free Ground Shipping savings!

    *The Fine Print:

    If you qualify for Smart Saver Free Ground Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items.

    Canceling items, combining orders, changing your shipping address or shipping method might affect your order's eligibility for Smart Saver Free Ground Shipping.

    Applies only to online orders with over $69 of qualifying merchandise displaying Eligible for Smart Saver Free Ground Shipping on qualified online orders over $69 under the Add to cart button , excluding ship cost, gift-wrap charges and taxes.

    Excludes items that do not include the statement Eligible for Smart Saver Free Ground Shipping on qualified online orders over $69 under the Add to cart button. Also excludes certain oversize items, certain items purchased in quantity, bubble juice, fog juice, ropelight kits, Giant Grande Lava Lamps, certain DJ Lighting, gift certificates, items that offer a different Free Shipping promotion and orders weighing over 20 pounds.

    Applies to U.S. delivery addresses in the 48 contiguous states only, excluding Alaska, Puerto Rico and Hawaii, but is subject to other geographic shipping restrictions that may apply to particular products.

    You will not receive Smart Saver Free Ground Shipping on your order if any eligible items are canceled, bringing the total below $69.

    If you return item(s) for any reason from an order that received Smart Saver Free Ground Shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount.

    Free Shipping offer does not apply to eligible items returned for exchange.

    We reserve the right to change or discontinue the Smart Saver Free Ground Shipping promo at any time.

    Shipping Information / FEDEX Delivery Times Explained:

    Shipping Method*** Estimated Processing Time* Estimated Shipping Time Estimated Total Delivery Time
    FedEx Ground For Home & Business
    0-1 Business Days*
    2-7 Business Days
    2-8 Business Days
    FedEx 3 Day Air Express Saver
    0-1 Business Days*
    3 Business Days
    3-4 Business Days
    FedEx 2 Day Air Delivery
    0-1 Business Days*
    2 Business Days
    2-3 Business Days
    FedEx Next Day Air Standard
    0-1 Business Days*
    1 Business Day
    1-2 Business Days
    (Saturday Delivery adds $15.00 per box )
    FedEx Next Day Air Priority
    0-1 Business Days*
    1 Business Day
    1-2 Business Days
    Delivery by 10:30 am
    (Saturday Delivery adds $15.00 per box )
    FedEx Next Day Air First A.M.
    0-1 Business Days*
    1 Business Day
    1-2 Business Days
    Delivery by 8:30 am
    (Saturday Delivery adds $15.00 per box )
    *Based on items with"Usually ships the next business day" Availability, please add the extra time on items with different availability. We update estimated processing times based on our current projected order volume.
    Saturday delivery available with Next Day Air ONLY ($15.00 additional charge per box).

    ** Minimum available method for HI, AK, and PR
    ***Not available for PO Boxes or APO/FPO
  • Estimated Processing Time + Estimated Shipping Time = Estimated Total Delivery Time.
  • If you place an order after 12 P.M. Eastern time, we'll begin processing it on the next business day.
  • Business days exclude Saturdays, Sundays and major holidays.
  • Estimated Total Delivery Time applies to in-stock products with Availability: "Usually ships the next business day" (not pre-orders or backorders).
  • If we have to review an order for security reasons or billing address problems, that review may affect the Estimated Processing Time.
  • We can't guarantee Estimated Shipping Times. Those are determined by the specific carrier.

  • Please Note:
  • FEDEX will not deliver to P.O. boxes.
  • The minimum FEDEX service available to Hawaii,Puerto Rico or Alaska is 2nd Day air.

    FEDEX Ground Delivery Times:

    CoolStuffCheap.com FEDEX Ground Map

    Shipping charges are calculated via the FEDEX database. There is a slight danger that FEDEX's site may be down or unreachable. If this happens, you will experience a delay of up to 60 seconds while the system tries to contact FEDEX. If the site cannot be contacted at all, shipping will not be calculated but you may still complete your order.
    Back to Questions

    Free shipping coupons/offers: FREE shipping offers apply only to ground shipments sent to U.S. delivery addresses in the 48 contiguous states, excluding Alaska, Puerto Rico and Hawaii. Orders will be shipped in the most cost efficient way to a single address. We will be glad to fill custom shipping requests for an additional charge.

    FEDEX Address Correction Charge: Please make sure your ship to address is complete and includes any apartment, suite, department or floor number information. FEDEX charges for address corrections and we will charge that additional cost to your credit card when it is billed to us. NOTE: Shipping charges for orders sent to incorrect addresses and returned to us are not refundable.

    Damage in Shipment: FEDEX is responsible for getting your shipment to you safely. Upon receipt, if you notice or suspect any damage, note so on the delivery papers. DO NOT refuse shipment regardless. If upon opening you find the merchandise damaged due to shipping, call Customer Care immediately at 888-463-3332 all damage claims must be submitted to FEDEX within 21 days from delivery date. CoolStuffCheap.com will not send replacements or apply credits on damaged orders reported after 21 days from delivery date.

    Order Never Delivered: If you do not receive your order within the standard delivery time, please contact us at 888-463-3332 for assistance in finding your order. If the order is not located by the carrier within 10 business days, you may request a refund or re-shipment of the order. We can not place claims on shipments that are more than 30 days old. If your package does not arrive within the specified delivery time, you must contact us at 888-463-3332 or via email at customer-care@coolstuffcheap.com with "Lost Order" in the subject field to ensure the claim is placed within the 30 day time period. CoolStuffCheap.com will not send replacement orders or apply credits on shipments that are more than 30 days old.


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