Lava Lamp Frequently Asked Questions

I turned my new LAVAŽ brand motion lamp on and nothing moves, is it broken?
During initial warm up of your Lava® brand motion lamp, the coil in the globe may tend to stand on end or float to the top of the globe. If this happens, keep your Lava® brand motion lamp operating for 4 hours or more to allow the "LAVAŽ" to become completely molten. The coil should then automatically drop to its correct position at the bottom of the globe. If the coil does not drop down, twirl the globe gently in the base (see picture) and the coil will drop.

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Why does the wax in my LAVAŽ brand motion lamp settle at the bottom?
Have you placed your lamp on top of a television or by a window? Do not place the lamp near sources of heat or cold, such as a heater or air conditioner. The lamp operates best at temperatures between 21oC/68oF to 23oC/72oF. Operate the lamp on flat and stationary surfaces which are at room temperature. How long have you had your motion lamp? It could be a sign of age or the light bulb may need to be changed. The length of time a light bulb lasts varies based on the amount of usage. See the chart below for the correct light bulb for your lamp.

My 2 LAVAŽ brand motion lamps work differently is one defective?
Each Lava® brand motion lamp has its own personality, No Two LAVAŽ brand motion lamps will function exactly the same. The image below should help you determine if your Lava® brand motion lamp is having a problem. Keep in mind that this is based on the fact that you have allowed your Lava® brand motion lamp sufficient time for initial warm up. Never operate your Lava® brand motion lamp for more than 10 hours at a time. This will insure proper operation and long globe life.

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Why is the liquid cloudy?
Sometimes due to being in transit, stores and consumers may occasionally receive a cloudy unit. If your lava lamp arrives cloudy, turn the lamp on until the wax breaks up and as soon as it begins, shut the lamp off again until it cools. If running the lamp in these short "bursts" 4-6 times does not result in a clear lamp, please call 888-463-3332 and we will contact the manufacturer on your behalf for a replacement. Cloudy globes are NOT considered defective. If a LAVAŽ brand motion lamp has been dropped or shaken while it’s warm, then the LAVAŽ blobs and the liquid mix together to create a murky or cloudy looking liquid. This is not covered by the 90 day warranty, but you may be able to save your lamp if you immediately turn it off and let the wax settle to the bottom of the globe and completely cools. Then, turn the lamp on until the wax breaks up and as soon as it begins, shut the lamp off again until it cools. The globe may also be cloudy as a sign of age, if that is the case, then we suggest that you purchase a new lamp.
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I’m missing some fluid from my LAVAŽ brand motion lamp. Can I have some fluid sent to me?
Please note that the room at the top of the globe is there to allow for the fluid to expand when it warms up. In addition, there is a tendency for the fluid level to decrease over time, especially on the older units from the 1970’s. We do not ship the fluid by itself, and we are unable to refill old globes. We suggest that you purchase a new globe.
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It seems like the LAVAŽ blobs in my motion lamp have bubbles in them. Why is that?
Each LAVAŽ brand motion lamp has its own “personality,” and even though they are all produced in the same manner, they will do different things. Sometimes when a blob separates, liquid bubbles can get trapped in a blob. The amount of liquid bubbles will vary. It is perfectly normal for the bubbles to occur.
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Why does my glass globe have tiny scratches on it?
These “scratches” are actually imperfections in the glass. This is an artistic and unique piece of glass, and marks like this may occur. The glass globe is composed of bora silicate and the scratches are a natural part of the process.
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Why does my glass globe have little specks of light in it?
The little specks of light are actually little air bubbles in the glass. They are formed as the glass cools down. Not all of the bubbles “pop” and they stay in the glass.
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My LAVAŽ brand product fell over and the material spilled out, what were the contents?
The exact LAVAŽ brand formula is a trade secret, and cannot be disclosed to anyone for any reason. The product contains wax and water. Although the Lava® brand products are nonhazardous, should you need specific material or health information, call 773-237-8540 during regular business hours and ask for Consumer Services. After hours, contact Rocky Mountain Poison and Drug Center at 303-739-1110 or visit their web site at www.rmpdc.org.
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LAVAŽ brand motion lamp and LAVAŽ brand WAVEŽ motion machine cleanup:
The LAVAŽ brand WAVEŽ motion machine contains water and silicon oil. Wearing rubber gloves, carefully pick up and dispose of waste material into a proper container. For carpet, blot up spilled material with an absorbent disposable cloth and then follow the cleaning directions from your particular carpet manufacturer. For floors, wipe up with disposable cloth and clean with normal floor cleaning detergent.

LAVAŽ brand WIZARDŽ glitter lamp cleanup:
The glitter lamp contains a combination chemical compound with glitter flex. If the globe is broken, then the exposed liquid will have a strong odor, but it is not harmful if it is handled properly.
1. Open doors and/or windows to air out the surroundings.
2. Wear rubber gloves during the clean up process in order to protect against skin irritation and to prevent cuts from broken glass.
3. Carefully pick up and dispose of broken glass.
4. Use disposable towels to soak up excess liquid. Do NOT use water to aid in clean up because the liquid is not water soluble.
5. Dispose of any products soiled by the liquid and remove to an outside area.
6. After the liquid has been cleaned up, a commercial cleaning detergent may be used to deep clean the area.
Prompt clean up is the key in removing any stains and dissipating the odor.
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The color of my LAVAŽ brand motion lamp has faded. Is this covered by the warranty?
The colors in a LAVAŽ brand motion lamp will fade if the lamp is placed in a window or in direct sunlight. The lamp colors may also fade over a long period of time, or if the lamp is placed near another light source, (such as another lamp). The warranty does not cover fading.
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Why do the LAVAŽ blobs break up into many little balls?
First of all, each LAVAŽ brand motion lamp has its own “personality”. The amount of blobs present could be attributed to how hot the motion lamp is. Do not place your motion lamp near sources of heat, as this may cause the lamp to overheat and impair its performance. If you have a ceramic base on your lamp, then the lamp is equipped with a dimmer switch. Adjust the dimmer switch to a lower setting if your lamp starts to overheat. Very little blobs (dot sized) will occur naturally as the LAVAŽ blobs pull apart and reform. Tiny dot sized blobs may also occur if the motion lamp is shaken up.
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What is the warranty on the LAVAŽ brand motion lamps?
Your LAVAŽ brand motion lamp is warranted by Haggerty Enterprises, Inc. against defects in workmanship or materials for 90 days from date of purchase. The duration of any express or implied warranties, including implied warranties of merchantability or fitness for a particular purpose, are limited to 90 days from the date of purchase. This warranty shall be void if the lamp has been subjected to abuse, negligent handling, disregard of operating instructions or attempted repair by anyone other than the manufacturer. CoolStuffCheap.com and Haggerty Enterprises, Inc. shall in no event be responsible for incidental or consequential damages of any nature or amount. NOTE: Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you (purchaser) may also have other rights which vary from state to state.
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How do I return a defective LAVAŽ brand motion product for replacement?
The manufacturer is the only one that can make warranty replacements within the 90 day warranty period, if for any reason, other than a burned out light bulb or misuse, your motion lamp does not function properly, and you have followed the instructions on How to Care For Your Lava Lamp AND you have read ALL the operation FAQs, Please write to: Haggerty Enterprises, Inc., 5921 W. Dickens Ave., Chicago Illinois 60639-4032 or call them at 800.336.LAVA.

Do not return the lamp to Haggerty Enterprises, Inc. unless authorized by a company representative.


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Are there any safety features concerning the lamp that I should be aware of?
DO exercise caution when handling the lamp when it is plugged in. It takes two to three hours for the lamp to cool once it is turned off. DO NOT try to force the polarized plug into an outlet. As a safety precaution, one blade is wider than the other and can only be inserted one way into an outlet.
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Are there any special first aid procedures?
Although the Lava® brand products are nonhazardous, should you need specific material or health information, call 773-237-8540 during regular business hours and ask for Consumer Services. After hours, contact Rocky Mountain Poison and Drug Center at 303-739-1110 or visit their web site at www.rmpdc.org.

LAVAŽ brand motion lamp, motion machine and WIZARDŽ glitter lamp first aid procedures:
For ingestion: DO NOT induce vomiting! Seek medical attention.
For direct contact to eyes: Flush open eye with a direct stream of water for 15 minutes and then seek medical attention.
For direct skin contact: Clean the affected area thoroughly with soap and water. Remove and wash contaminated clothing immediately. If irritation occurs, then seek medical attention.
For nausea or headaches caused by the odor: Step outside for fresh air. If symptoms persist, then seek medical attention.
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